Privacy Policy

MeraGanv — Har Gaon Ki Digital Pehchaan

Last Updated: 10 October 2026

1. Introduction

Welcome to MeraGanv (https://meraganv.com/). We value your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you visit our website, register on the platform, contact us, use our services, or interact with village portals and related features.

By using our website, you acknowledge this Privacy Policy.

2. Information We May Collect

Depending on the features you use, we may collect the following information:

  • Personal information: Name, mobile number, email address, and other details you submit through forms.

  • Village and location information: Village name, district, panchayat, and other information you voluntarily provide.

  • Account information: Login credentials and account-related details required to manage your account. Passwords should be stored securely and not in plain text.

  • Business information: Business name, contact details, address, category, and other details submitted for a business listing.

  • User-submitted content: Complaints, suggestions, news tips, documents, photographs, or other content you choose to submit through available features.

  • Technical information: Browser type, device information, IP address, approximate location derived from technical data, and website usage logs, where collected.

  • Transaction information: Order details, payment status, and transaction references where paid services are offered. Payment card details or other sensitive payment credentials should be handled by the relevant payment provider where applicable.

We collect only the information reasonably required for the relevant purpose, subject to applicable law.

3. How We Use Your Information

Information may be used to:

  • Operate, maintain, and improve the MeraGanv platform.

  • Create and manage user accounts, village portals, and business listings.

  • Respond to enquiries, complaints, support requests, and feedback.

  • Verify submissions and help prevent spam, fraud, or unauthorized activity.

  • Provide requested notifications and service updates.

  • Process payments, refunds, and related records where applicable.

  • Publish content that you have submitted and authorized for publication.

  • Maintain website security and comply with legal obligations.

We will not knowingly use personal information for purposes materially different from those described here without an appropriate legal basis or notice where required.

4. Publicly Visible Information

Certain information submitted for public display, such as village news, business listings, public announcements, or community posts, may be visible to website visitors.

Please do not submit private documents, personal contact details, or sensitive information for public display unless it is necessary and you are authorized to share it.

Information intended for public publication may be copied, indexed by search engines, or shared by other users. Contact us if you believe personal information has been published improperly.

5. Cookies and Similar Technologies

MeraGanv may use cookies or similar technologies to support essential website functions, remember preferences, maintain sessions, understand website usage, or improve performance.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Any analytics or advertising cookies, where used, should be configured and disclosed in accordance with applicable requirements.

6. Sharing of Information

We do not intend to sell personal information to third parties.

Information may be shared when reasonably necessary with:

  • Service providers: Hosting, website maintenance, communications, analytics, and technical support providers.

  • Payment providers: To process transactions and verify payment status where applicable.

  • Authorized team members: To manage support requests, portal operations, verification, and security.

  • Government or legal authorities: Where disclosure is required by law or a valid legal process.

  • Relevant users or organizations: Where you specifically request a service that requires sharing information, or where disclosure is otherwise lawful.

We expect relevant service providers to handle information appropriately, subject to applicable agreements and legal requirements.

7. Village Portals and Third-Party Links

MeraGanv may provide or support village-specific portals, local business information, job listings, and links to external websites.

Third-party websites and services may have their own privacy policies. We are not responsible for their independent privacy practices. Please review their policies before sharing information with them.

The appearance of a government scheme or public-service listing on MeraGanv does not, by itself, mean that MeraGanv is a government department or that the government endorses the platform.

8. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website or method of electronic transmission can be guaranteed to be completely secure. Please protect your account credentials and notify us if you suspect unauthorized access to your account.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including service delivery, account administration, dispute resolution, security, and legal or record-keeping obligations.

Retention periods may vary depending on the type of information and the circumstances. Information may be deleted, anonymized, or securely disposed of when it is no longer required, subject to applicable law.

10. Your Privacy Choices and Rights

Subject to applicable law, you may request to:

  • Access personal information associated with you.

  • Correct inaccurate or incomplete information.

  • Request deletion of information where deletion is legally permissible.

  • Withdraw consent where processing is based on consent.

  • Raise concerns about how your information is handled.

We may need to verify your identity before processing a request. Some information may need to be retained where required by law or for legitimate record-keeping purposes.

11. Children’s Privacy

MeraGanv is not intended to knowingly collect personal information from children in violation of applicable law. Where a feature is intended for children or requires parental or guardian involvement, appropriate safeguards should be applied.

If you believe a child has provided personal information improperly, please contact us so the matter can be reviewed.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, features, legal obligations, or data practices change.

The revised policy will be published on this page with an updated date. Please review it periodically.

13. Contact Us

For privacy-related questions, requests, or complaints, contact:

MeraGanv
Website: https://meraganv.com/
Email: hr@meraganv.com
WhatsApp: +91-8949570651

Please include enough information for us to understand your request, but do not send passwords, OTPs, or unnecessary sensitive documents through ordinary email or messaging.

This Privacy Policy is a general draft and should be reviewed against MeraGanv’s actual data collection, hosting, analytics, payment, and communication practices before publication.